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Frequently Asked Questions

For Recruiters / Employers

What does a subscription include?

We offer various subscription pricing packages to fit your recruiting needs. To view your current subscription, log in to your account and click Subscriptions on the left.

You’ll see a summary of what your current subscription includes. Click View Details for more information.

Click Upgrade to view other subscription options and pricing packages. A breakdown of each subscription will be there.
If you have questions about any of the subscriptions or need to create a custom package, please contact our sales team at info@hospitalitycareers.com or call us at (800) 457-6828 .

When a company registers on Hospitality Careers, the company is automatically entered into a free 3-day trial period. This allows company users to familiarize themselves with the platform before purchasing a subscription.

The trial period allows one user to log in. You can search for candidates to get an idea of how many candidates you will be able to contact when you sign up.

Your FREE, 3-day trial allows you to:

Access the Hospitality Careers dashboard
Explore the candidate database
Familiarize yourself with Hospitality Careers
Activate your account at any time during or after your 3-day trial to unlock FULL access to the site!

A paid subscription is required to:

Post jobs
View complete candidate profiles via the database
Email candidates
Gain full access to the site.

Here’s what you get when you activate your account with a paid subscription:

Unlimited Job Posts with Database Access
No Long-Term Contracts Required – Month-to-Month Subscriptions Available
Industry-Specific Site and Candidates
Bonus Featured Employer Scrolling Logo Add-On *
Bonus Add-On Email Blast Marketing Campaigns *

If you don’t want to wait until your 3-day trial is up, you can activate your account to unlock FULL ACCESS:

Login to your account
Click Subscriptions on the left
Pick your Subscription package
Submit payment online or contact us to set up ACH or to pay by check.
* Additional costs may apply. Contact your sales representative for more details

A paid subscription is required to:

Post jobs
View complete candidate profiles via the database
Email candidates
Gain full access to the site

Here’s what you get when you activate your account with a paid subscription:

Unlimited Job Posts with Database Access
No Long-Term Contracts Required – Month-to-Month Subscriptions Available
Industry-Specific Site and Candidates
Bonus Featured Employer Scrolling Logo Add-On *
Bonus Add-On Email Blast Marketing Campaigns *

If you don’t want to wait until your 3-day trial is up, you can activate your account to unlock FULL ACCESS:

Login to your account
Click Subscriptions on the left
Pick your Subscription package
Submit payment online or contact us to set up ACH or to pay by check.

* Additional costs may apply. Contact your sales representative for more details.

A paid subscription is required to:

Post jobs
View complete candidate profiles via the database
Email candidates
Gain full access to the site

Here’s what you get when you activate your account with a paid subscription:

Unlimited Job Posts with Database Access
No Long-Term Contracts Required – Month-to-Month Subscriptions Available
Industry-Specific Site and Candidates
Bonus Featured Employer Scrolling Logo Add-On*
Bonus Add-On Email Blast Marketing Campaigns*

If you don’t want to wait until your 3-day trial is up, you can activate your account to unlock FULL ACCESS:

Login to your account
Click Subscriptions on the left
Pick your Subscription package
Submit payment online or contact us to set up ACH or to pay by check.

*Additional costs may apply. Contact your sales representative for more details.

Your Company Profile tells candidates about your company, including company goals, mission statement and any other important information you want to include. Candidates value a company’s honesty, so we recommend creating a complete Company Profile.

To add or edit your Company Profile, login to your dashboard and click on Manage Company Profile on the left. To add media files or video URLs to display on your Company Profile, click Manage Media on the left from your dashboard

The account Administrator can add employees. From your dashboard, click Manage Users on the left. Click +Add to add more employees to your account.

The account Administrator and registered employees on the account can post jobs.

We understand that your time is valuable. We offer great services to automate the process of posting jobs. This also ensures candidates are seeing your most up-to-date job postings.

You can send us a formatted CSV or submit an XML feed that we import into our system.

For more information on the CSV upload process or the XML upload process, please contact info@hospitalitycareers.com

  1. Click Search Candidates on the left of your dashboard.
  2. Select an occupation and at least one specialty to perform a search.
  3. Click Location Preference to select one or more locations to search for candidates.
  4. Search results will automatically update.

You can create custom alerts by saving your search criteria and enabling notifications. Here’s how.

1. Click Search Candidates in the menu on the left of your dashboard.

2. Enter your search parameters using the filters on the left. (For example, if you want to receive notifications for all Internal Medicine Physicians, you would choose “Physician” from the dropdown under Occupation, and “Internal Medicine” from the options under “Specialty.”)

3. Click the “Save As” button.

4. Name your search and set your email alert frequency and click “Save.”

And that’s it! You can create as many saved searches and alerts as you’d like.

To edit a search, load your parameters using the “Load” button. When it’s loaded, you’ll see the name of the search and the pencil and trash buttons above your search parameters. Click the pencil to edit and the trash icon to delete the saved search.

  1. Click Search Candidates on the left of your dashboard.
  2. Select an occupation and at least one specialty to perform a search.
  3. Click Time Periods to search for candidates who have registered within 1 day or the last 7 days.
  4. Search results will automatically update.

The Match Jobs to Candidates feature is available on the left in your account dashboard. This feature uses our proprietary search functionally to match the most relevant candidates in our database to the jobs you post. Note: You must have jobs posted before you can use the Match Jobs to Candidates feature.

When logged in to your account, click Match Jobs to Candidates on the left. Click View Matches next to each job posting to view the candidates that match that job. All candidates who match the job posting criteria will be listed. You can sort by candidates only licensed in the job state or by when they updated their profiles to get the most current list of candidates.

From the list of candidates, you can click Send Email to send individual emails to candidates. You can also use the batch email feature to send an email to multiple candidates.

A batch email is an excellent feature unique to Hospitality Careers. A batch email allows you to send one email to multiple candidates at once, which saves you time and the headache of contacting each candidate individually.

The batch email feature is available throughout your dashboard when you’re searching for candidates.

To send a batch email from candidates search results:

  1. Click Search Candidates on the left of your dashboard.
  2. Select an occupation and at least one specialty to perform a search.
  3. From the search results, you can Check All to select all candidates or select individual candidates you’d like to email. Note: You can select up to 50 candidates to include in a batch email.
  4. Candidates will be added to the Batch Email Queue at the top of the page. To remove a candidate from the Batch Email Queue, check the box to the left of a name and click Remove from Batch.
  5. Click Send Email to compose a batch email or choose from an email template.
    Select the Job from the dropdown that you would like to send.
  6. A default email template is shown. You can edit Subject or Email Message before sending the batch email.
    Note: If candidates in the batch do not match selected job specialty, the message will not be sent to them to prevent spam.
    Please contact these candidates individually if you think they are a good match.
  7. Click the Check for Spam button to check your email for spam before you send.
  8. Click Send Email.

Our new Message Center lets you easily communicate with candidates within your Hospitality Careers account.

You can view all your conversations and reply quickly in your account. When you are viewing a candidate’s profile, click COMPOSE MESSAGE. The messages sent between you and the candidate will appear in your Message Center.

To use the Message Center:

When logged in to your account, click Messages under Message Center on the left.
You will see a list of new messages. Click on a message to bring up the email conversation on the right.
You can type a response in the box on the right, and hit ENTER or click the arrow to send the message
When a candidate replies to your email, you will receive an email notification to the email on file in your account that you have a new message in the Message Center.

You might receive an error message if:

1. Another person is using the same username and password to login.
2. You are logged in on more than one device (i.e. mobile, tablet and pc)
The sites are set up for each person to have their own unique user account within the company account. If multiple people are using the same login, they will get kicked out of the system and denied access.

To regain site access, log out of all devices and log back in.

If you need to add additional users to your account, click Manage Users on the left from your dashboard home. Click +Add to add more employees to your account. This function is only available to the Company Administrator.

Did you know you can earn money just from using DocCafe.com?

In your dashboard, you might have seen an “Affiliate” section on the lower left of the menu. If you click it, you’ll be taken to the Affiliate Dashboard.

What does that mean?

As an employer or recruiter, you’re automatically set up with an affiliate account to start sharing your great candidate search experience with other candidates, friends, family, and colleagues, and in return we pay you.

Here’s how it works:

  1. You share.
  2. Referrals register.
  3. You get paid.

Yes, it’s that simple.

No strings attach. If you don’t want to get paid, no worries. Simply overlook the Affiliate section in your account. It won’t affect any account settings.

To get started:

  1. Click AFFILIATE on the left from your dashboard.
  2. Review and submit the Hospitality Careers Network Partner Agreement.
  3. Enter your Company Name and Website.
  4. Click Submit.
  5. Click Copy Link to share your unique Referral Link.
  1. Click Manage Employees under Company Navigation on the far left of the page.
  2. Click ADD located in the middle of the page.
  3. Fill out the new employee’s information.
  1. When you”re logged into your HospitalityCareers.com account, click Search Candidates on the left.
  2. Select an Occupation from the dropdown.
  3. Select one or multiple Specialties from the dropdown.
  4. Search results will automatically update.
  5. Use any other filter criteria on the left to narrow your candidate search results.
  1. To edit your HospitalityCareers.com company profile, click Manage Company Profile under Company Navigation.
  2. You can edit any company information and include a description about your company.
  3. Add images (media) or videos by clicking Insert Media or Insert Video. Note: All media and videos must be approved by the job board owner.
  4. Add or edit your Company Website.
  5. Click Upload Logo to add your company logo.
  6. Click Save.

Here are the steps to manually post a job in your HospitalityCareers.com account.

  1. Under Publish Jobs in your account, click Post New Job.
  2. Complete the required fields, including Job Title, Job Description, and Job Location.
  3. Click Proceed to Next Step.
  4. Complete any of the remaining optional fields to add more details to your job posting. remaining fields. (Note: The more information you include, the more likely candidates are to apply!)
  5. Click Save and Publish.

For Candidates

What is the Hospitality Careers job board?

We Hospitality Careers are not recruiting or hiring for Hospitality Careers Sorry!

We are a job board that connects candidates (that’s you!) to recruiters and employers who are hiring. As a candidate, you can search thousands of job opportunities to find the one that’s right for you!

There is no cost to candidates to search for jobs or create an account. Search for job opportunities, contact employers and apply for free!

Easily search, review, and apply to jobs that meet your requirements. We provide one of the largest hospitality careers databases that includes thousands of hotel, catering, restaurants, country clubs, etc job openings from hospitality businesses on our network.

Want to be alerted when a new job is posted that matches your requirements? Create as many free Job Alerts as you want.

Thousands of employers, recruiters and staffing agencies proactively search our database for new candidates every day. Although it is not required, by uploading your CV, you are far more likely to be discovered and to land that next career opportunity.

Fill out your profile as completely as possible. Our most successful candidates who get snatched up by the best employers (and find their dream jobs!) have a complete profile and upload a CV. Plus, a CV lets you quickly apply to jobs!

Upload a current CV
Complete your personal profile
Search current job openings
Save job alerts tailored to your needs
Apply to jobs!

To search all jobs:

1. From your dashboard, click Search Jobs. A default search will load based on your profile.
2. Click Clear to clear the default search results.
3. Check the box on the left for the Job Type you want to search. Search results will load automatically.
4, Select any other search criteria. Search results will load automatically.
5. Click on the job title to view the full job description.
6. To save a job from the search results, click the icon in the upper right of the listing next to the job title.

To search jobs by location:

1. From your dashboard, click Browse by Location.
2. Click the Location you want to search.
3. Click the Specialty you want to search.

To search jobs by specialty:

1. From your dashboard, click Browse by Specialty.
2. Click the Specialty you want to search. (If you do not see a specialty listed that you think should be added, please let us know!)

When you’re viewing job search results:

1. From your dashboard, click Search Jobs. A default search will load based on your profile.
2. Click Clear to clear the default search results.
3. Check the box on the left for the Job Type you want to search. Search results will load automatically.
4. Select any other search criteria. Search results will load automatically.
5. Click Save As at the top of the search results.
6. Type a Search Name and select how often you’d like to receive email alerts for the saved search.
7. Click Save.

If you don’t have time to spend hours searching for jobs, let employers and recruiters come to you. By making your profile visible, employers will be able to find you in search results and job match systems. And contact you (privately via your account) with great job opportunities!

From your dashboard:

  1. Click Privacy Settings under Manage Membership.
  2. Check the box next to “List me in the candidate search system so employers can find me.”
  3. Click Submit.

From your dashboard:

  1. Click Privacy Settings under Manage Membership.
  2. Check the box next to “Hide any identifying or contact information from companies until I contact them.”
  3. Check the box next to “Hide my phone numbers from companies.”
  4. Click Submit.

To unsubscribe to our mailing list, first log in to your DocCafe.com account.

From your candidate dashboard, select My Account in the left menu

Once inside your account information, scroll down to the Account section and uncheck “Subscribe to our monthly newsletter”

Click on SUMBIT
You will stop receive our monthly newsletter within 7 to 10 days.

When you are logged into your account, click My Account under Manage Membership. Scroll to the bottom and click Deactivate Account.

Please note that this will suspend your profile from our search results and job match system. You will still be able to login, but recruiters and employers will no longer be able to see your information or contact you.

Recruiters and employers post jobs on Hospitality Careers, so you should contact them directly with questions about the positions. Contact information for companies that are manually vetted with a fine-tooth comb to use our site is readily available to all registered candidates on Company Profile pages.

Each job post displays a company name on the top of the job post. When you are registered and signed in to your account, you will see a details box to the right of the job description that includes the company contact person, phone number of that employer and email address. Use this information to contact the company for further information about the job.

However, some companies choose not to show a specific contact person or contact information.

If no contact information is shown on a job posting, you can click Apply Now and send the company an email to inquire about the job. You’ll see a default email template you can use to send to the company, or you can draft your own email. Click Apply Now to send your email.

  1. When you’re viewing a job posting, click Apply Now. This will bring you to a screen to send the company an email to inquire about the job.
  2. You’ll see a default email template you can use to send to the company to apply for the job, or you can draft your own email.
  3. Attach a Cover Letter and/or Resume from one you have saved in your account or upload a new one.
  4. Click Apply Now to send your email and apply for the job.

No, Hospitality Careers does not have in-house recruiters. Employers and recruiters post jobs on our job board. We are not the employer and we do not employ any candidates that are registered on our site.

If a company outlines in the job posting that they will not provide sponsorship, then you should not apply. To see whether a company will provide sponsorship for a job, view the job posting and check the details box to the right of the job description. You will see “Will Sponsor Visa: Yes/No.”

We recommend contacting the recruiter or employer directly with any questions about sponsorship. They will also let you know opportunities on our site they have listed that will allow you to apply without a Visa or sponsorship.

In your dashboard, you might have seen an “Affiliate” section on the lower left of the menu. If you click it, you’ll be taken to the Affiliate Dashboard.

What does that mean?

As a candidate, you’re automatically set up with an affiliate account to start sharing your great candidate search experience with other candidates, friends, family, and colleagues, and in return we pay you.

Here’s how it works:

  1. You share.
  2. Referrals register.
  3. You get paid.

Yes, it’s that simple.

No strings attach. If you don’t want to get paid, no worries. Simply overlook the Affiliate section in your account. It won’t affect any account settings.

To get started:

  1. Click AFFILIATE on the left from your dashboard.
  2. Review and submit the DocCafe.com network partner agreement.
  3. Enter your Name as Company Name and Website if you’ll be posting the referral link there.
  4. Click Submit.
  5. Click Copy Link to share your unique Referral Link.
  1. When you’re viewing a job posting, click Log In And Apply.
  2. Complete your information and click Register.
  3. You’ll see a default email template you can use to send to the company to apply for the job, or you can draft your own email.
  4. Attach a Cover Letter and/or Resume from one you have saved in your account or upload a new one.
  5. Click Apply Now to send your email and apply for the job.

Alternatively, you can click Apply By Uploading a Resume while you”re viewing a job. This will prompt you to upload your resume file.

Jobs posted on Hospitality Careers are located through the United States and nationwide.

To search jobs by location:

From your dashboard, click Browse by Location.
Click the Location you want to search.
Click the Specialty you want to search.

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